Privacy Policy

Overview

Cognifica Health ("we," "us," or "our") is committed to protecting your privacy and the security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or receive care at our facilities.

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict policies to protect your Protected Health Information (PHI).

Information We Collect

Personal Information

• Name, date of birth, and contact information
• Insurance information and billing details
• Emergency contact information
• Appointment requests and scheduling preferences

Protected Health Information (PHI)

• Medical history and current health conditions
• Neuropsychological evaluation results
• Treatment plans and clinical notes
• Diagnostic test results
• Prescription and medication information

Website Information

• IP address and browser type
• Pages visited and time spent on site
• Referring website information
• Device and operating system information

How We Use Your Information

• Provide medical care and treatment services
• Schedule and manage appointments
• Process insurance claims and billing
• Communicate with you about your care
• Comply with legal and regulatory requirements
• Improve our services and patient experience
• Send appointment reminders and health information (with your consent)

HIPAA Notice of Privacy Practices

As a HIPAA covered entity, we maintain a separate Notice of Privacy Practices that describes in detail how your medical information may be used and disclosed, and how you can access this information. This notice is provided to all patients at the time of their first visit.

Your PHI will only be used or disclosed for treatment, payment, and healthcare operations, or as otherwise permitted or required by law. We will not sell your PHI or use it for marketing purposes without your written authorization.

Information Sharing

We do not sell your personal information. We may share information with:

• Other healthcare providers involved in your care (with your consent)
• Insurance companies for claims processing
• Business associates who help us operate (under HIPAA agreements)
• Government agencies as required by law
• Legal authorities when legally compelled

Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encrypted electronic health records
• Secure patient portals with authentication
• Staff training on privacy and security
• Physical security at all office locations
• Regular security assessments and audits

Your Rights

Under HIPAA, you have the right to:

• Access and obtain copies of your medical records
• Request corrections to your health information
• Request restrictions on certain uses of your PHI
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint if you believe your rights have been violated

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We use:

• Essential cookies for site functionality
• Analytics cookies to understand site usage (with consent)

We do not use tracking technologies to collect PHI through our website.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us: